privacy-policy
Privacy Policy
Last updated: 13 October 2026
1. Introduction
At Majeedia Trust, we respect your privacy and understand the importance of protecting your personal information. We aim to handle the information entrusted to us with care, transparency, and responsibility.
This Privacy Policy explains how we collect, use, store, and share personal information when you visit https://majeedia.org, contact us, make a donation, or interact with our charitable initiatives.
By using our website, you acknowledge that you have had the opportunity to read this Privacy Policy. Where consent is required by applicable law, we will seek it as appropriate.
2. Who We Are
Organization: Majeedia Trust
Website: https://majeedia.org
Email: support@majeedia.org
Address: G6, Sathya Apartment No.1, Dr. Thomas Road 2nd Street, T. Nagar, Chennai 600017
For questions or requests relating to your personal information, you can contact us using the email address above.
3. Personal Information We May Collect
The information we collect depends on how you interact with our website and services.
Information You Provide to Us
When you contact us, make a donation, or enquire about our charitable activities, you may provide information such as:
- Your name
- Email address
- Telephone number
- Postal or billing address, where requested
- Donation amount and selected charitable cause
- Transaction references and donation confirmation details
- Information included in your messages or enquiries
Please do not send sensitive personal information unless it is necessary for your enquiry and we have an appropriate reason to request it.
Information Collected Through Website Use
When you visit our website, certain technical information may be collected by our website hosting provider or other services, depending on the configuration. This may include your IP address, browser type, device information, pages visited, and technical logs.
Information Collected Through Donation Forms
When you make a donation, the donation form or payment provider may collect information needed to process the contribution, confirm the transaction, and maintain relevant records.
Payment card or banking information may be handled directly by the relevant payment service provider. The information visible to Majeedia Trust depends on the donation platform and payment method used.
4. How We Use Your Information
We may use personal information for the following purposes:
- To process and acknowledge donations.
- To respond to questions, messages, and requests.
- To provide information about a donation or the cause selected.
- To maintain appropriate financial, accounting, and donation records.
- To manage and administer our charitable activities.
- To maintain, troubleshoot, and improve our website.
- To protect our website, users, and organisation against fraud, misuse, and security threats.
- To meet applicable legal and regulatory obligations.
- To send updates about our activities or fundraising initiatives where permitted by law and, where required, with your consent.
We aim to use personal information only for appropriate purposes and to avoid collecting information that is unnecessary for those purposes.
5. Donations and Payment Processing
Majeedia Trust provides online donation facilities for initiatives such as the Education Fund, Maintenance, individual sponsorship, medical needs, and Girls’ Hifz Sponsorship.
Our donation forms may be hosted or processed through Donorfit and its relevant payment service providers.
When you make a donation, relevant information may be processed to:
- Complete and verify your payment.
- Record the contribution and the selected cause.
- Provide a donation confirmation or receipt, where available.
- Respond to payment-related enquiries.
- Address suspected fraudulent, duplicate, or incorrect transactions.
- Meet applicable financial and record-keeping obligations.
Third-party donation and payment services may have their own privacy policies and terms. We encourage you to review those policies before submitting your information.
6. How We Share Personal Information
Majeedia Trust does not intend to sell your personal information.
We may share relevant information in limited circumstances, including:
Service Providers
We may share information with service providers who help us operate our website, process donations, manage communications, maintain technical systems, or provide other necessary services.
These providers should receive only the information relevant to their services and handle it in accordance with applicable requirements and their respective obligations.
Legal and Regulatory Requirements
We may disclose information when required by law, a lawful request from an authorised authority, or an applicable legal process.
Security and Protection
We may use or disclose relevant information when reasonably necessary to investigate suspected fraud, protect our rights, or safeguard our website, organisation, and users.
We do not permit third parties to use personal information entrusted to us for their own unrelated marketing purposes without an appropriate legal basis.
7. Communications and Marketing
If you contact us or make a donation, we may send messages directly related to your enquiry or transaction, such as responses, confirmations, or important service information.
We may also wish to share news about our projects, charitable activities, fundraising initiatives, and opportunities to support our work. Where consent is required, we will seek your permission before sending such communications.
You can request to stop receiving promotional communications by contacting support@majeedia.org or using an unsubscribe option where one is provided.
Stopping promotional messages will not necessarily stop essential communications relating to a donation, payment, or other service you have requested.
8. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support essential website functions, remember preferences, understand website usage, or improve performance.
The cookies and technologies actually used depend on the website configuration and the third-party services enabled on it.
Where required by applicable law, we will request consent before using non-essential cookies or similar technologies. You may also be able to manage cookies through your browser settings.
Please note that disabling certain cookies may affect some website functions.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, subject to applicable legal, financial, accounting, and regulatory requirements.
The retention period may depend on the type of information, the purpose for which it was collected, and whether we need to retain it to resolve a dispute or meet a legal obligation.
When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable requirements.
10. Data Security
We take the protection of personal information seriously and aim to use appropriate safeguards to reduce the risk of unauthorised access, loss, misuse, alteration, or disclosure.
Online services and electronic communications cannot be guaranteed to be completely secure. We therefore encourage users to take care when submitting information online and to contact us if they suspect that their information has been misused in connection with our website or donation services.
11. Your Privacy Rights and Choices
Depending on applicable law and the circumstances, you may be entitled to request access to, correction of, or deletion of certain personal information, withdraw consent where processing relies on consent, or raise an objection or grievance about how your information is handled.
You may also request information about the personal data associated with your interaction with Majeedia Trust.
To submit a request, contact support@majeedia.org. We may need to verify your identity before acting on your request. Certain information may need to be retained where required by law or for legitimate record-keeping purposes.
We will review and respond to requests in accordance with applicable legal requirements.
12. Children’s Privacy
Our website may provide information about charitable initiatives that support children and young people. We aim to respect their privacy and protect their personal information.
If personal information relating to a child is collected in connection with a charitable activity, sponsorship, or other service, it should be handled in accordance with applicable legal requirements and appropriate safeguards.
Parents, guardians, and other authorised representatives who have questions about a child’s personal information may contact us at support@majeedia.org.
13. Third-Party Websites
Our website may include links to external websites, donation platforms, payment services, or social media pages.
When you follow an external link, the third party’s own privacy policy and terms may apply. Majeedia Trust does not control the privacy practices of external websites and encourages you to review their policies before sharing personal information with them.
14. International Data Processing
Some service providers may process or store information in locations outside your state or country, depending on the services used.
Where personal information is transferred or processed across borders, such processing should be handled in accordance with applicable legal requirements and relevant safeguards.
For information about a particular donation or service provider, please contact us.
15. Changes to This Privacy Policy
We may update this Privacy Policy when our website, donation services, information-handling practices, or applicable legal requirements change.
Any revised version will be published on this page with an updated date. We encourage visitors and supporters to review this page periodically.
16. Contact Us
If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your information is handled, please contact us.
Majeedia Trust
Email: support@majeedia.org
Website: https://majeedia.org